Behavioral health & ADHD practices
Behavioral health practices
I spent a decade building one of the largest ADHD-focused networks in the country. I know where behavioral health practices get stuck, because I got stuck there too.
Where it hurts
Common problems
- Provider recruiting and onboarding that takes months, then a schedule that never fills evenly
- Payer mix and credentialing delays that hold back new providers' revenue
- No-shows and late cancellations with no policy, or a policy nobody enforces
- Intake and waitlist processes that lose patients before the first visit
- Billing and revenue cycle that nobody inside the practice fully understands
- HIPAA, licensing and documentation practices that vary by site or by provider
- A second or third location planned without a build-out timeline or staffing plan
The plan
The 90-day plan
Days 1–30 · Stabilize
See the whole practice
- Practice Health Assessment and scored readout
- Competitive market and pricing analysis
- Weekly leadership meeting and a short KPI set
- Fix the two or three leaks costing the most money now
Days 31–60 · Build
Install the systems
- Review and assessment of current software and SaaS platforms
- Defining roles and responsibilities
- Creating new income streams
- Written SOPs, patient policies and compliance documents
Days 61–90 · Hand off
Make it run without me
- New systems live and staff trained
- Managers own their numbers and run the meetings
- Dashboard the owner reads in ten minutes a week
- A one-year operating roadmap with clear owners
Ready to talk?
A 30-minute call is enough to tell whether an assessment makes sense.
